![]() The imaging software I use runs completely independent of Windoze, with a version that runs from a DOS boot disk or a version that runs on it's own version of Linux (the Linux version will create a custom boot CD)Įither version will span a backup across multiple CD/DVD discs, or to an extra internal or an external USB hard drive and found what is, for me, a better product I certainly do not think that any more of my hard earned cash will be heading in Adobe’s direction, at least until this is sorted out. For the first time since I took up digital photography, I am looking for a different photo editing solution. If Adobe lose these paying customers, the piracy issue becomes irrelevant! (If you ask me, a far more elegant solution to the piracy problem would be to lower the price of the software, which is absurdly over-priced, certainly here in the UK.)Īs a loyal customer and user of Photoshop virtually from day one, I do expect better than this. Fine, but they should do this at their own expense, not at the expense of their loyal paying customers, and, when things do go wrong, they should be willing and able to provide a fix. (Even Microsoft would not dare to try to get away with such a thing!) They have done this to protect their software from piracy and thus to protect their revenue stream. They have rolled out a technology that, by their own admission, has not been fully tested and which has the potential to inflict irrevocable harm on their customers’ computer systems as a result. To top it all, Adobe’s abdication of responsibility shows a blatant disregard for their paying customers. If this is so, a warning to this effect should be writ large on all of them. Needless to say I am hopping mad! The implication that the problem is somehow my fault for daring to clone my hard drives is absurd! Disk imaging is a perfectly legitimate way of backing up and restoring or migrating hard drives and what they seem to be saying is that disk imaging as a backup & restore solution does not work with Adobe and Macromedia products. We are very sorry to have to tell you this, but it really ![]() No avail, the only thing that's left to do, is a complete reformatting of Since a deactivation and reinstallation were already done to To make matters worse, these filesĪre well hidden, to protect our programs from piracy. installation'sįlexNet files present in your system. The problem is, there are leftovers of the last Photoshop. Products is not supported by our products, and was therefore not testedĮither. The activation and licensing of the product, has been damaged. What happened is, that the FlexNet service, the service responsible for The conclusion, the problem was in fact caused by cloning your hard drive. ![]() "We have gone through all the material and logs once again, and came to After spending some time investigating the problem, Adobe came up with the following astonishing response: My computer completely freezes suddenly anytime during or after running CS3. I know this because it has happened to me. Adobe’s new software and activation technology does not support disk cloning, and the result of using it is likely to render your computer permanently unusable, at least by Adobe products. In particular, anyone who thinks that they can rely on disk imaging technology as a means of backing up or migrating system drives containing installations of Adobe CS3/4 should think again. Given that we all pay good money to prevent this doomsday scenario occurring in our computers, this should be unacceptable. The trouble is that it is not robust and, if it gets broken, has the capacity to render your computer unusable by any product that uses this technology unless and until the hard drive is completely reformatted and everything properly reinstalled. It seems that it relies on some sort of insidious rootkit technology, which hides files on your hard drive. The FlexNet licensing software that is installed on your computer along with CS3 and CS4, and possibly other, products has the capacity to seriously harm your system. Beware of Adobe’s new copy protection software – it can seriously harm your computer!
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